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Here you find tutorials and answers to
Frequently Asked Questions on our software


Information on installation, purchase, licensing and answers to software-specific and technical questions

 
General questions
Ordering / Licenses
Installation
 
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General questions about ordering

Here you will find answers to general questions about the ordering process, payments and licensing.

 

Select a question:

How do I order online?

How can I pay?
What is the license activation mechanism?
How long does it take to get my activation information?

Is it safe to order over the internet?

Is there a discount for multiple licenses?

Can I move my license to another computer?

 
How do I order online?

You can order our products online via our website. Go to our Shop and choose the product you are willing to buy. Click the Buy button and you will be taken to an online shopping page when you can enter the number of licenses, choose your currency and finally pay for the licenses.

 

How can I pay?

Our e-commerce provider is taking care of this part. When you buy our software you are taking directly to their secure web server. The fastest way to get your license is to use a credit card. You also have the possibility to handle your transaction by check or bank transfer.

 

What is the license activation mechanism?

Our license activation mechanism is an automated system that allows you to install your license on any computer you want. After we received your payment confirmation, our automated license system will reply to you with your activation information that is needed to activate the software.

Also with this flexible system you can move your license to another computer if needed. You can uninstall the current license and reactivate on another computer without contacting us.

This system is completely automated and can be done by yourself in case your computer is connected to the internet. A manual activation mechanism is also foreseen for computers not directly connected to the internet.


How long does it take to get my activation information?

After your payment, our e-commerce provider will validate your payment information. Once this is validated and accepted it will send us a payment confirmation. Our automated activation system will prepare an account for you and send you an email with your activation information within 15 minutes.

 

Is it safe to order over the internet?

Yes, definitely. Your credit card information is safe and secure as it is processed via secure socket layer (SSL) software. This software encrypts all your information so that it cannot be read as the information travels over the internet.
Also your credit information is not send to us. This is only communicated to our e-commerce provider and we get a receipt of your payment.

 

Is there a discount for multiple licenses?

Definitely. There are volume discounts when you buy multiple licenses of the same product at once. For more details and information visit our volume discount page in our shop.

 

Can I move my license to another computer?

Sure you can. When you have acquired a license for our products, you can easily deactivate that license on your computer and reactivate your license on another computer. This can be done anytime via our online license activation system or manually if your computer isn't connected to the internet. Start the PresentationPoint program and open the About window. There you will find an Deactivate button to release the license on your computer. When this step is completed successfully you can go to the other computer and click the Activate button in order to reactivate your license there.

 

 

 

 


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